Submitted to support@simplifymedia.com on 5/8/2008 at 6:32 PM

SimplifyMedia interferes with iChat Video

When playing music over SimplifyMedia, iChat Video refuses to connect and just craps out.

Any thoughts on this?

Response from Paul at May 8, 2008 at 6:40 PM

Chris,

We haven't heard of a conflict like this before, but it is something we'll test out right away.

Thanks for letting us know.

Paul

Response from Paul at May 8, 2008 at 7:03 PM

Chris,

I just tried a quick test with iChat AV. With Simplify Media playing music I was able to start iChat AV and conduct text and audio chats over both the AIM and bonjour protocols.

Our MBP's with their built-in cameras have gone home for the night. Does your failure occur when stating a video conference? If you can send us steps to reproduce, we will experiment more tomorrow.

Paul

My response

Here's the setup/situation:

1. I have a MacBook Air and MacBook Pro
2. I was logged in to my SimplifyMedia account on both systems (because iTunes sharing wasn't working).
3. I was using Screen Sharing via iChat to control the MacBook Pro from the MacBook Air.
4. Essentially I was playing music from my MacBook Air on my MacBook Pro over SimplifyMedia while using Screen Sharing.
5. I was chatting with someone over AIM using the same iChat application on my MacBook Air.
6. I tried doing video chat over AIM and it kept stalling out and refusing to connect.
7. I quit Screen Sharing, but the music kept playing, since the other my MBP was connected via SimplifyMedia.
8. Finally I quit SimplifyMedia and tried video chat again, and this time it worked.

Hope that's clear enough!

Chris

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